FREQUENTLY ASKED QUESTIONS

What is the shipping time?

Shipping times vary based on your location and the shipping method selected at checkout. Generally, orders are delivered within 9 to 12 business days for standard shipping and 2 to 3 business days for expedited shipping.

How can I return an order?

To initiate a return, simply contact our customer service team or follow the return instructions include in our website. Ensure the item is unused, with tags still attached, and in its original packaging.

Is there any cost for returns?

Return costs vary depending on the reason for the return. If the item is defective or incorrect, we do not charge any fees except the shipping which is $18.05. For other reasons, you may be responsible for shipping and processing fee which will cost $150.

What is the order processing time and transit time?

Orders are typically processed within 5 to 7 business days. After processing, the transit time depends on your selected shipping method, generally taking 4 to 5 business days for standard shipping or 2 to 3 business days for expedited shipping.

Which payment methods are accepted?

We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal for a smooth checkout experience.

Where can I find the size guide?

Our size guide is available on each product page. Look for the “Size Guide” link located near the size options to find measurements and fit information for each item.

What should I do if I don’t receive the correct size?

If your item doesn’t fit as expected by our hand, please contact our customer service team to arrange for an exchange or return. We’ll assist you in finding the right size or processing a return for a full refund.

CONTACT US FOR ANY QUESTIONS